Support

Shipping & Delivery

How orders move from our facility to your lab — processing times, carriers, packaging, and what to do if something goes wrong.

Processing time

Orders placed before 2:00 PM ET on business days ship the same day. Orders placed after the cutoff, or on weekends and holidays, ship the next business day.

Shipping methods & rates

All orders ship via 2-day delivery service for a flat rate of $14.

Packaging & handling

Every order ships in discreet, protective packaging designed to keep vials secure in transit. Lyophilized peptides are stable at ambient temperature during standard shipping windows; no cold-chain handling is required for transit. Upon receipt, store products according to the guidance on each product page.

Tracking

A tracking number is emailed as soon as your order ships. You can also find it under Orders in your account.

Shipping restrictions

We currently ship within the United States only. Products are supplied strictly for laboratory research use; by placing an order you confirm you are purchasing for research purposes in accordance with our Terms & Conditions.

Lost, delayed, or damaged shipments

If your tracking shows no movement for 5+ business days, or your order arrives damaged, contact us at info@veprapeptides.com with your order number and (for damage) photos of the packaging and contents. We'll make it right — replacement or refund, per our Returns & Refunds policy.

Questions

Anything not covered here: contact us. Include your order number for the fastest answer.

FDA Disclaimer: The statements on this website have not been evaluated by the U.S. Food and Drug Administration. The products and information provided by Vepra Peptides are not intended to diagnose, treat, cure, or prevent any disease.

Vepra Peptides is a research chemical supplier. We are not a compounding pharmacy or compounding facility as defined under Section 503A of the Federal Food, Drug, and Cosmetic Act, nor are we an outsourcing facility as defined under Section 503B.

All products are sold for research, laboratory, or analytical purposes only, and are NOT for human consumption. All sales are final. Customers are responsible for compliance with all applicable laws.